VPN Subscription
Import Guide

Account Setup / ACCOUNT

Choose a Username and Password

Open the VPNCab user panel using the “Start Free” option below, then follow the prompts to choose a username and password. No email address is required. Your username identifies your account, and your password lets you sign in. Use a unique password and store your login details in a trusted password manager. After completing the on-screen steps, open the account overview and make sure it shows the account you just set up before choosing a plan.

If you already have a VPNCab account, use the login page—there's no need to set up another account for a different device. VPNCab supports unlimited simultaneous devices, and you can use the same account to get your subscription on each one. Your account is your identity on the service; the subscription you later import into a client is a configuration link. They serve different purposes, and you generally won't need to enter your panel password in the client.

Keep your login details somewhere safe instead of relying on your current browser session. You may need to sign in again after switching devices or clearing browser data. If the page says your details are incorrect, check capitalization, your input method, and any extra spaces copied with the text. Then visit the Help Center for account guidance. Once you can access the panel, you can choose the data package you need.

Plan Options / FARE

Choose a Plan and Review Your Order

Open the plans section in your user panel. Check the billing terms first, then the data allowance. Monthly subscriptions suit regular use: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data resets monthly on the day you start your subscription, not on a fixed calendar date. Browsing, syncing documents, and streaming video use different amounts of data, so choose based on how you plan to use the service—not just the price.

If your usage is irregular, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is used until it runs out and never expires. Packages and monthly subscriptions have different terms, so check the plan name and billing method again when reviewing your order. If you upgrade a monthly subscription partway through, the price difference is converted into remaining days. Check the panel for the details of your order. To compare plans side by side, open the full plans page, then return to the panel to place your order.

Review your order details, including the price, data allowance, and payment method. VPNCab accepts Alipay, WeChat Pay, and USDT. Follow the payment page instructions to complete your payment. Then return to the panel and check your order and plan status. If the plan doesn't show as active yet, refresh the relevant page and check your payment record; don't pay again just because the status hasn't updated. VPNCab offers a 14-day money-back guarantee. See the Terms of Service for the claim process.

Once the panel shows your plan as active, move on to getting your subscription. This helps separate order issues from client issues: reinstalling a client repeatedly won't usually help if the panel hasn't confirmed your plan status.

Subscription Setup / SUBSCRIPTION

Find Your Subscription in the Panel

Open the account overview in your user panel and check your plan status and data allowance. Then look for the subscription, copy-link, or client-import option. The subscription link lets your client retrieve the appropriate server configuration; it's not a website to visit in your browser or an installer for the client. When the server configuration needs updating, you'll usually refresh the subscription in the client rather than set up another account.

If the panel offers a direct import option for your client, use it if possible. After clicking, your browser may ask whether to open the client. Check that it's the right app before allowing it to launch. If the app doesn't open, the client may not be installed, or your system may not have an app associated with that import method. Install a client using the platform instructions below, then return to the panel and import the copied subscription link manually.

When copying the link manually, use the panel's copy button to avoid selecting only the shortened portion visible on screen. After pasting it into your client, check that the beginning and end are intact, and remove any accidental spaces or line breaks. Don't change the link parameters or use the panel login page URL as the subscription address. The example below shows what a link looks like; it is a dummy value for illustration and cannot connect:

https://example.com/sub?token=YOUR_TOKEN

Your subscription link may contain account access credentials, so protect it like a password. Don't post it in public groups or submit it to unfamiliar websites to convert its format. If you need to share a screenshot for troubleshooting, hide the full link and any sensitive details. If you think someone else has obtained your link, check whether the panel offers a reset option or ask for help through a support ticket in the panel.

Get Your Device Ready / CLIENT

Import clients by platform: setup

Choose your operating system in the client section of the user panel, then install an app that supports it, following the instructions on the page. VPNCab supports Windows, macOS, iOS, Android, and Linux; this guide covers common desktop and mobile devices. Get downloads and subscriptions through the panel—there's no need to look for another download site. For platforms other than iOS, you can get the client after signing in; an active plan isn't required. The iOS download link is available with an active plan.

These steps assume you already have the subscription for your account. Clients may use different labels for the same feature, such as “configuration,” “Profiles,” or “subscription management.” The key sign that the import worked is a new entry in the configuration list and a server list that appears after updating—not the exact button name. If the panel lists a specific import method, follow its instructions to avoid using a subscription format your client doesn't support.

Windows: Add a Remote Configuration

Install and open the Windows desktop client provided in the panel, then go to its configuration or subscription management page. Look for “Add configuration,” “Import from URL,” or a similar option. Paste the subscription copied from the panel into the link field; you can give it a label that's easy for you to recognize. Save it, update or download the configuration, then select it. If the list is still empty, check whether the client reports an unsupported format, an unreachable link, or an inactive plan. Don't jump straight to changing your system proxy settings.

When the server list appears, open the proxy or server page, choose an exit, then enable the client's connection or system proxy feature. Follow the app and system prompts the first time; you shouldn't need to change low-level network settings. If you already use another proxy app on your computer, avoid enabling multiple proxy settings at once so you can tell which app is handling your traffic.

macOS: Allow the Connection and Enable the Configuration

Get a macOS-compatible desktop client from the panel, then follow the system prompts to install and open it. Go to the configuration page and use the import-from-URL feature to add your subscription. If the panel's direct import opens the client correctly, you can also follow the prompts to add it. Update the configuration and check that the server list appears, then set it as the active configuration. Saving the link in the configuration list alone doesn't start a connection.

When you connect, macOS may ask for permission to add a network configuration or enable a related feature. Make sure the request comes from the client you just installed, then follow its instructions to grant permission. Select a server in the app and connect. If you see the app icon in the menu bar, open its main window to check the actual connection status—an app running doesn't necessarily mean the proxy is active.

Android: Add a Subscription and Allow the VPN Connection

Sign in to the panel, open the Android client page, and install an app as instructed. In a client that supports subscription management, open the configuration or profiles page, add a new entry, then choose an option such as “Get from URL” or “Import subscription.” Paste the complete link, save it, and update. Once the server list appears, select the configuration. If Android shows a notice about installation or background activity, read it and follow the client instructions.

Return to the client home screen, choose an exit, and connect. Android may show a system prompt to confirm the VPN connection; check the app name and allow it. If switching apps or locking your screen interrupts the connection, check the client's background activity permission and your system's battery settings. Don't grant extra permissions as a general fix—only change settings related to keeping the connection active.

iOS: Get the Compatible App from the Panel

For iOS, find the client option in the panel. With an active plan, you can get the download link and follow the instructions to open the App Store. After installing a compatible client that supports subscription imports, try the import option provided by the panel first. To add it manually, look for an option such as “Add URL” or “Remote Configuration” on the configuration or subscription page. Paste the link, update, then enable the new configuration.

The first time you connect, iOS usually asks permission to add a VPN configuration and may ask you to confirm using your device's unlock method. Check that the request comes from the client you're using, then continue and return to the app to check the connection status. A VPN configuration listed in Settings doesn't mean you're connected. Select an exit and start the connection in the client, then test access in the next step.

Connection Check / CHECK

Connect to a Server and Verify It Works

Check that the current configuration is enabled, then choose an exit location that suits your needs. For a service with regional requirements, check which regions it supports and choose an appropriate exit. For general browsing, start with a location you use often. VPNCab offers IEPL dedicated lines, transit routes, and direct routes—roughly comparable to a private car, an express service, and an economy option. These labels distinguish route types; they don't mean any route will perform the same across all networks and apps.

After connecting, reopen a website that should use the route and check that the page and its main features work. Then open the app you actually want to use and check whether you can sign in, load content, or sync documents. Apps that were already open may keep an old connection, so after changing exits, close and reopen the target app to let it reconnect. Don't stop just because the client says “Connected.”

If regular websites work but a specific app doesn't, check the target service's account region, supported regions, and the client's routing rules. Streaming catalogs, eligibility for AI tools, and paid features are determined by the target platform; a working network connection doesn't grant access to those services. For account regions, content availability, and viewing requirements, read the Streaming Access Guide. For basic connection errors, start with the Help Center.

If none of your targets are reachable, check these in order: whether your plan is active in the panel, whether the client updated the subscription successfully, whether the correct configuration is enabled, and whether your system allows the connection. Then change just one exit and test again. Avoid changing the region, proxy mode, and system settings all at once, so you can identify what made a difference. To get help, note your operating system, the client message, the selected region, and what you were doing when the problem occurred. Hide sensitive links before submitting a support ticket through the panel.

Once everything checks out, everyday use usually means opening the client, enabling your configuration, and connecting. To use another device, sign in to the panel on it and follow the import steps for that platform; simultaneous devices are unlimited. If the server list changes later, update your subscription instead of repeatedly deleting your account or placing a new order. Checking your account, plan, subscription, and connection separately makes future troubleshooting easier.