Terms of Service
Last updated: October 2026
These terms apply to the cross-border network acceleration subscription service provided by VPNCab. Before using the service, please review its scope, billing and refund rules. If you have questions, submit a support ticket through the user panel. These terms and the Privacy Policy explain service use and information handling, without limiting any rights granted by applicable law.
Service Scope
VPNCab provides international route connections and subscription management, with coverage in 110+ countries and 170+ routes. Supported platforms include Windows / macOS / iOS / Android / Linux. Client apps, subscription details and account management are available through the user panel.
The service is intended to optimize cross-border connections and does not include accounts, memberships or content licenses for third-party websites. Exit regions and route types do not guarantee access to specific content; third-party services may determine eligibility under their own policies. VPNCab follows an anonymous no-logs policy. See the Privacy Policy for details on information handling.
Account and Subscription Rules
No email address is required; a username and password are enough to create an account. Keep your login credentials and subscription details secure. Subscription links grant access and should not be posted on public pages, in groups or in code repositories. If you discover a credential leak or unusual activity, take action through the panel and submit a support ticket.
There is no limit on the number of devices that can be online at the same time. This applies to devices used by the account holder and does not permit resale or public sharing. You may not rent out accounts, sell subscriptions, provide public proxy access or package the service as a commercial service for others. Users are responsible for the use of their authorized devices and accounts.
Billing and Data Allowance
Monthly subscriptions: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data resets monthly on the activation date. When upgrading mid-cycle, the price difference is prorated for the remaining days. Please check the plan type, price and data allowance before paying.
Data packages: ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They remain valid indefinitely until used up. Monthly subscriptions and data packages use different billing methods; the monthly reset rule does not apply to data packages. Alipay / WeChat Pay / USDT are supported. Order and payment status can be checked in the user panel.
Refund Policy
You may request a full refund for any reason within 14 days of your first payment. To apply, sign in to the user panel, submit a support ticket with the relevant order information and explain your request. You do not need to prove a connection issue.
VPNCab will verify order ownership and payment records, then provide updates through the support ticket. Do not submit payment passwords or other login credentials. Once the refund is complete, the associated paid benefits will end. Requests made after this period will be handled under applicable law and the circumstances. These terms do not limit statutory refund rights.
Acceptable Use and Account Termination
Users must comply with the laws and regulations applicable in their location and to their activities, as well as the rules of the websites they access. You may not use the service for fraud, invasion of others' privacy, distribution of illegal content, intellectual property infringement, unauthorized system access or disruption of network operations.
If VPNCab identifies illegal use, resale or sharing, or activity that harms other users' connections, it may suspend the relevant access, request an explanation or terminate the account, depending on the risk. In urgent cases, restrictions may be applied first. If you disagree with an action, you may request a review through a support ticket in the panel. Account restrictions do not automatically cancel rights available under the law or this refund policy.
Availability and Changes to These Terms
Actual connections depend on local networks, international links, device settings and third-party platform policies. Maintenance, carrier changes or force majeure may cause interruptions. VPNCab does not guarantee continuous availability, fixed speeds or uninterrupted access to any specific platform, and will address service issues within reasonable limits.
To the extent permitted by applicable law, the service is not responsible for account, content or payment decisions made independently by third-party platforms; this does not limit liability that cannot legally be excluded. Important changes affecting service benefits will be announced on the website or in the user panel, and revisions to these terms will be reflected in the date on this page. If you have questions about a change, submit a support ticket. Changes will not retroactively reduce refund rights for orders already placed.